Oh! You're here. Wonderful! Do come in; take a seat. Let's talk about...well, us! We're ploonq.com. Our goal is to make delightful little bath luxuries, which you can use either to prepare for a long day ahead or to help forget that you just had one. Now, we know that there are other folks out in the internet who do pretty much the same thing we do (but, as we're not ones to gossip, we shan't name names), but we think you'll find that how we run our business will be as refreshing as the products themselves. First and foremost: all of our standard ploonqs (those would be the little charming bath fizzies which were created with the simple goal of making your day a bit better in mind) are the same price. If we were to label them differently, it would be like choosing between our children, and we can't have that. More importantly, we price all of our ploonqs the same so that you don't feel pressured to purchase one over another. We want you to explore, to try new things. Maybe today, you feel like quite the Ice Princess, but tomorrow, you'd like some Sunrise in the morning. This way, you don't have to choose one over another, and nobody in the office will have to wonder aloud why you're feeling so inappropriately frosty (and yet smelling so sweet). Second: Have you ever had a bath product which you have fallen madly in love with, only to find that it's been taken off the market? Some companies do this with the idea of building suspense: If you don't know whether your favourite product will still be around tomorrow, you're likely to buy more of it today. Really, it's a genius business plan, and obviously a successful one, but our exes (and the fellas we were seeing on the side) know that we hate to have our emotions toyed with. We mean, seriously: it's not as if they lost the bloody recipe. So our policy at ploonq is that nothing is ever truly discontinued. We may occasionally shuffle the standard set of ploonqs we're carrying at the moment, but if there has ever been a product of ours that you've liked which isn't showing up on the products page, we ask that you just email us at sales@ploonq.com and we'll make a special order for you. Please note: for discontinued items, there may be a requirement that they be purchased in batches of four, depending on demand. Third: We're a small company. Hopefully, we'll get bigger as business progresses, but at least for the time being, we want to take advantage of our size-- and your input. For example, say that we have a particular product which you're absolutely in love with; or would be, were it not for a dye or a particular part of the scent. It happens to the best of us, and we understand, so email us at sales@ploonq.com, and we will work out a custom set of bath bombs for you. Much like the above, there may be a requirement that they be purchased in batches of four, depending on demand (hey, you may not be the only one who dislikes neroli and the colour yellow- and we may be inclined to match you two up over cocktails). If you plan on making a particularly large order or need anything shipped internationally, once again, simply contact us directly at sales@ploonq.com Fourth: Right now, our shipping calculations are limited to the United States of America. However, we are happy to ship to anywhere that we're legally allowed, so email us at sales@ploonq.com, let us know what you'd like, let us know where you are, and we'll work it out from there. For larger orders exceeding 7 lbs the shipping calculated by the PayPal checkout may not be sufficient to ship the order. If you are placing a large order please contact us directly at sales@ploonq.com with your requested order and we will provide an invoice for the order. Of course, if you wish to put 7 lbs of ploonq in your bath (preferably at once, preferably at a children's party, preferably while cackling), we envy the size of your bath. Anyway, enough of our yammering, you know what you're here for. |